Privacy Policy
Last updated: January 15, 2025
Beta/Test Phase Data Collection Notice
The Service is currently in a beta/test phase. During this period, the following additional terms apply to how we collect and handle your data:
Enhanced Data Collection
During the test phase, we may collect additional diagnostic and technical information beyond what is described in this policy, including detailed error logs, performance metrics, feature usage patterns, and system diagnostics. This data helps us identify and fix issues, improve performance, and enhance the Service.
Debug and Diagnostic Information
We may log more detailed information about your interactions with the Service than we would during normal operation. This may include timestamps, actions performed, error messages, browser information, and device details.
No Data Persistence Guarantee
During the test phase, we do not guarantee the preservation, integrity, or availability of your data. Data may be deleted, lost, corrupted, or reset at any time without prior notice. You are responsible for maintaining your own backups of any important information.
Data Handling After Test Phase
Upon conclusion of the test phase, we may: (a) migrate your data to the production version of the Service, (b) anonymize and retain data for analytical purposes, or (c) delete all data. We will make reasonable efforts to notify users of our intended approach before the test phase ends, but we are not obligated to do so.
Third-Party Analytics
We may use third-party analytics and monitoring tools during the test phase to help us understand how the Service is being used and to identify technical issues. These tools may collect information about your use of the Service in accordance with their own privacy policies.
By using the Service during the test phase, you acknowledge and accept these additional data collection and handling practices.
Introduction
ChronOrdo ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our workforce scheduling and management platform.
Information We Collect
We collect information that you provide directly to us and information that is automatically collected when you use our services:
Account Information
Name, email address, phone number, and other contact details you provide when creating an account.
Profile Information
Job title, department, organization, and role-related information.
Usage Data
Information about how you interact with our platform, including login times, features accessed, and actions taken.
Schedule Data
Work schedules, shift assignments, time-off requests, and absence records.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our scheduling and workforce management services.
- To create and manage your account, including authentication and authorization.
- To communicate with you about your account, schedules, and service updates.
- To analyze usage patterns and improve our platform's functionality and user experience.
- To comply with legal obligations and enforce our terms of service.
Data Storage and Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers with encryption at rest and in transit. We regularly review and update our security practices to ensure the highest level of protection.
Data Sharing and Disclosure
We may share your information in the following circumstances:
Service Providers
We may share data with third-party service providers who assist us in operating our platform, such as cloud hosting providers and email services.
Legal Requirements
We may disclose information if required by law, court order, or government regulation.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to maintain your session, remember your preferences, and improve your experience. Essential cookies are required for the platform to function properly. You can manage your cookie preferences through your browser settings, but disabling essential cookies may affect the functionality of our services.
Your Rights
Depending on your location, you may have certain rights regarding your personal information:
Right to Access
You can request a copy of the personal information we hold about you.
Right to Rectification
You can request correction of inaccurate or incomplete information.
Right to Erasure
You can request deletion of your personal information, subject to legal retention requirements.
Right to Data Portability
You can request a copy of your data in a structured, machine-readable format.
Right to Object
You can object to certain processing of your personal information.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We also retain data as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.
Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise any of your rights, please contact us at:
Email: support@chronordo.com